Resumé

Technical Communicator / Instructional Developer / Software Trainer
“Convey complex ideas simply.”

EMPLOYMENT HISTORY

Technical Data Coordinator
American Axle & Manufacturing, Detroit, MI,   06/2007- 04/2009

  • Execute and track data transfers to over 80 global suppliers.  Act as a liaison between department, customers and suppliers to address customer service needs and to resolve issues.
  • Develop technical presentation materials to promote departmental best practices.  Mentor new hires on departmental procedures.  Assist in departmental projects’ planning and timing.

Volunteer
Ferndale Career Center, Ferndale, MI, 01/2007 – 04/2007

  • Edited, standardized and updated existing job training workshop presentations

Consultant / Instructional Developer
iKnowledge Solutions, Westminster, CO, 01/2006 – 04/2006

  • Developed instructional materials for i.get.it, an interactive eLearning software product for the Product Lifecycle Management (PLM) industry.  Team succeeded in achieving goals in nine weeks rather than eleven.

Instructional Developer
General Motors University Engineering College, Warren, MI, 01/2003 – 01/2006

  • Designed and developed instructor-led and web-based training software classes for diverse engineering community
  • Using ADDIE model, outlined, wrote and edited course content, implemented pilot courses, developed course exercises and user resource documentation
  • Created engaging visual and written training materials, conveying technical information to non-technical audiences.  Listened to people’s feedback, adapted materials, strove to create  ‘Aha’ moments.

Senior Designer
General Motors, Warren and Flint, MI, 06/1995 – 01/2003

  • Designed and edited complex sheet metal component parts.  All components built as parametric solid models. Developed math models from concept through prototype to production.
  • At department manager’s request, I developed informal, weekly training workshops to assist designers in learning new processes for building parametric solid models.  They were so successful that engineers requested them as well.  Training feedback included “highly productive” and “more engineers need this.”

Designer
General Motors, Lansing, MI, 03/1991 – 06/1995

  • Created and edited large chassis layouts, including service brakes, drive axles and park brakes

Instructor
Lansing Community College, Lansing, MI, 09/1991 – 06/1993

  • Taught beginner and advanced CAD software classes. Tailored classes to students’ varying levels of knowledge and ability.

Instructor
Montcalm Community College, Ionia, MI, 09/1990 – 06/1991

  • Designed and taught beginner and advanced CAD software classes. Developed creative, engaging teaching materials, conveying technical information to students unfamiliar with 2D CAD software and drafting conventions.

SOFTWARE SKILLS

(coming soon)

EDUCATION

Bachelor of Science, College of Engineering in Computer Science
Michigan State University, East Lansing, Michigan